At HVAC Installations (Pty) Ltd., we are fully committed to protecting your privacy and the security of your personal information. This statement outlines our dedication to upholding the principles of the Protection of Personal Information Act (POPIA), South Africa’s comprehensive data privacy law.

Our Commitment to Your Privacy:

As a responsible party under POPIA, HVAC Installations (Pty) Ltd. adheres strictly to the eight conditions for the lawful processing of personal information. This means we are committed to:

• Accountability: Taking responsibility for how we collect and use your personal information.
• Processing Limitation: Collecting and processing only the personal information that is necessary for specific, legitimate business purposes.
• Purpose Specification: Clearly defining the reasons for collecting your personal information.
• Further Processing Limitation: Ensuring that any further processing of your information is compatible with the original purpose.
• Information Quality: Maintaining the accuracy, completeness, and up-to-date nature of your personal information.
• Openness: Being transparent about our data processing activities, as detailed in our comprehensive Privacy Policy.
• Security Safeguards: Implementing robust technical and organizational measures to protect your personal information from unauthorized access, loss, or damage.
• Data Subject Participation: Respecting your rights to access, correct, or object to the processing of your personal information.

What Information We Collect and Why:

We collect personal information primarily to provide you with our core services related to Heating, Ventilation, Air-Conditioning systems, and Ice Storage plants. This may include your contact details to facilitate quotes, scheduling, and service delivery. We collect only what is necessary to respond to your inquiries and fulfill our service agreements.

No Sharing with Third Parties:

HVAC Installations (Pty) Ltd. does not sell, rent, or share your personal information with any third-party companies, advertisers, or external entities for marketing or any other purposes. Your data is kept confidential and used solely for the internal operations of HVAC Installations (Pty) Ltd. to deliver our services to you.

Your Rights Under POPIA:

You have the right to:

• Know what personal information we hold about you.
• Request correction of any inaccurate or incomplete personal information.
• Object to the processing of your personal information in certain circumstances.
• Request the deletion of your personal information, subject to any legal obligations we may have.